A fresh UX iteration for an aging enterprise platform
Edgewater came to Getfused to fill the UX role in a large application redesign project. The client, Resource Solutions, had worked with Edgewater Fullscope to create a staffing platform called TalentSource many years prior. In the decade following the original development, the application had grown and evolved, but they were beginning to reach the limit of what can be accomplished through incremental updates. A full iteration was needed. Our goal was to balance implementing the best UX by using modern conventions and keeping the transition easy for a large international user base that had used the existing platform for years. Worldwide adoption came with the added challenge of creating a flexible user interface that could accommodate language translation.
The application was broken down into 8 modules that served every step of the staffing process: from applicants submitting their resume, to recruiters comparing candidates and conducting interviews, straight through to employees punching their time. With so many distinct tasks and audience segments, the project needed to be broken into smaller sprints to focus on a few users and tasks at a time. The overarching goals were simplicity and consistency.