While Connection initially only brought our team on to design the user interface for their new SharePoint deployment, they sought us out again soon afterwards for a full User Experience and Information Architecture project to create an intranet that would better support their large B2B enterprise technology sales team.


Prior internal attempts at creating a new intranet had failed and their team was stuck spinning their wheels. When Getfused was brought in, our goal was to bring clarity and actionable insights. We enabled data-driven decisions by conducting user research at the outset of the project, and then validated our proposed solutions through usability testing.

Card sorting helps us identify how users commonly group similar items.
Tree Testing allows us to observe the paths users take as they look for something.


We demystified the information architecture and identified audience-specific user flows with some of our favorite research tools: card sorting and tree testing. With so many lessons learned from our initial engagement, we circled back for a few iterative rounds of wireframes to create a user interface that would allow users of varying groups to easily move through the new intranet structure in a way that made sense to them.

  • Information Architecture
  • User Interface Design
  • Interactive Wireframe Prototypes
  • User Research with Card Sorting
  • Usability Testing with Tree Testing