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While Connection initially only brought our team on to design the user interface for their new SharePoint deployment, they sought us out again soon afterwards for a full User Experience and Information Architecture project to create an intranet that would better support their large B2B enterprise technology sales team.
Prior internal attempts at creating a new intranet had failed and their team was stuck spinning their wheels. When Getfused was brought in, our goal was to bring clarity and actionable insights. We enabled data-driven decisions by conducting user research at the outset of the project, and then validated our proposed solutions through usability testing.
We demystified the information architecture and identified audience-specific user flows with some of our favorite research tools: card sorting and tree testing. With so many lessons learned from our initial engagement, we circled back for a few iterative rounds of wireframes to create a user interface that would allow users of varying groups to easily move through the new intranet structure in a way that made sense to them.
